Frequently Asked Questions

Quality Policies – Maya Luxury Hair
At Maya Luxury Hair, we are committed to providing you with high-quality products and ensuring a satisfactory experience. Therefore, we invite you to read our policies:

🔹 Hair Bleaching
Bleaching can reach up to level 8 (Golden Blonde), as long as the process is performed exclusively by trained professionals.

❗ Maya Luxury Hair is not responsible for negative results resulting from incorrect chemical procedures.

🔹 Product Warranty:
Our extensions do not have a warranty once they have been used, manipulated, bleached, or subjected to similar processes.

🔹 Warranty Request:
To evaluate a possible warranty, you must send the extensions to our company for review. The analysis will allow us to verify that they meet our quality standards.
📌 Important: The request must be made within 15 days of the purchase date.

🔹 Hair Quality:
All of our lines are made with 100% human hair. Each line is designed to adapt to different hair types and needs. If you're looking to bleach, consult with our team to find out which line best suits your hair type and desired shade (dark, medium, light, extra light, etc.).